How does Soul handle safety and children?

Soul is built as a companion for real life. That comes with a few hard lines.

Age

Soul is 12+ on the App Store. We do not knowingly collect personal information from children under 13. See What is the age requirement?.

Content and conduct

Do not use Soul to harm yourself or other people, or to create or share sexual content involving minors. That is prohibited. We will remove accounts that break the Terms of Service.

If you see something that should not be in the product, email support@soul.app.

What Soul is not

Soul is not a therapist, not medical care, and not a replacement for the people in your life. See What if I feel unwell? and Is Soul a replacement for human friends?.